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BY KAREN NDUNGE MWANIA - University of Nairobi
WebThe hallmark of our service charter, in line with our core values is to ensure: -. a) You are treated with courtesy, consideration and our staff are always helpful. b) Your enquiries and needs are attended to promptly. c) We exercise the utmost integrity in providing services. d) We do not disclose any information about you without your consent ... WebThe Charter will be reviewed as need arises, in order to ensure that it is in tandem with new developments, and to also ensure sustainability of efficiency and effectiveness in our service delivery. Our Core Functions Implementation of Kenya’s Foreign Policy; solar powered flagpole light made in usa
Service Delivery Charter - Kenyatta University
Webexcellence in service delivery and commit to continuous service delivery improvement. Service beneficiaries have the right to all the Batho Pele principles, especially the following: Courteous behaviour at all times by addressing you directly with respect. We will explain our procedures to you and ensure that you understand the same. WebJan 4, 2024 · Further, the Service Charter sets out the process to lodge any complaints depending on whether one’s complaints are addressed to their satisfaction. The steps are as follows: Step 1: In-person to the nearest … WebCharter definition, a document, issued by a sovereign or state, outlining the conditions under which a corporation, colony, city, or other corporate body is organized, and … slx9150 extreme networks